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Monitoring Quality of Care in Family Planning by the Quick Investigation of Quality (QIQ): Country Reports

The country reports from the Quick Investigation of Quality (QIQ) field test have been compiled in an effort both to describe the results of the field test and to make recommendations for future applications based on the lessons learned. This compilation of reports titled "Monitoring Quality of…

Resource Type : Report

Country : Turkey

Health Area: Family Planning

Project: SHOPS

Year :

Language : English

Technical Area: Provider Quality

Helping District Teams Measure and Act on Client Satisfaction Data in Niger

This paper represents a summary of the QAP Operations Research Project entitled "The client perspective: Helping district teams measure and act on client satisfaction data in Niger." This study was implemented in two stages, the first taking place in October and November 1997, the second in…

Resource Type : Other

Country :

Health Area:

Project: SHOPS

Year :

Language : English

Technical Area: Provider Quality

Client-Focused Care: An Evaluation of Tools for Gathering Client Satisfaction Data

Exit interviews and focus groups are two of the most widely used tools in health services research for measuring client satisfaction with health services. However, studies of the validity, utility, feasibility, and costs of these tools are virtually nonexistent. In addition, little information…

Resource Type :

Country :

Health Area:

Project: SHOPS

Year :

Language : English

Technical Area: Provider Quality

Assessment of Third Party Payers in Jordan

The Partnerships for Health Reform, funded by the United States Agency for International Development, provides technical assistance in a variety of areas—including universal coverage of health services—to help improve the efficiency, effectiveness, and equity of Jordan's health system. This…

Resource Type : Report

Country :

Health Area:

Project: SHOPS

Year :

Language : English

Technical Area: Provider Quality

Cost-effectiveness of USAID's Regional Support of Family Planning in West Africa

Between 1994 and 1996, the United States Agency for International Development (USAID) closed 23 country missions worldwide, of which eight were in West and Central Africa. To preserve United States support for family planning and reproductive health in four countries in that region, USAID…

Resource Type : Report

Country : Guinea, Senegal, Togo

Health Area: Family Planning

Project: SHOPS

Year :

Language : English

Technical Area: Health Financing

Health Reform, Decentralization, and Participation in Latin America: Protecting Sexual and Reproductive Health

Much of the work undertaken by the USAID-supported POLICY Project in Latin America and the Caribbean (LAC) has been based on the premise that improving partnership between governments and civil society and strengthening participatory processes in the region can help improve the decentralization…

Resource Type : Report

Country : Guatemala

Health Area: Sexual and Reproductive Health

Project: SHOPS

Year :

Language : English

Technical Area: Provider Quality

Percepción de la calidad de la atenciónde los servicios de salud en México:perspectiva de los usuarios

The objective of this study was to describe the quality of health services as perceived by users in Mexico, as well as provide an analysis of predisposing and enabling factors to the use of these services.

Resource Type : Other

Country :

Health Area:

Project: SHOPS

Year :

Language : Spanish

Technical Area: Provider Quality

Production of Services and Quality of Hospital Care in Southeastern State of Brazil: 1992-1995 (English and Portuguese)

The analysis shows a significant downward trend in the frequency of hospital admissions in the State of Rio de Janeiro, probably reflecting the deliberate withdraw of financial investments in this sector, which began in 1993. This reduction was selective with regard to age group distribution -…

Resource Type : Report

Country : Brazil

Health Area: Maternal, Newborn, and Child Health

Project: SHOPS

Year :

Language : Portuguese

Technical Area: Provider Quality

Beyond Public and Private? Unorganised Markets in Health Care Delivery

This paper puts forward three arguments. First our understanding of the health sector is handicapped by trying to fit it into language and concepts which do not adequately capture its changing realities and the political economies within which health sectors are embedded. Second, this has…

Resource Type : Other

Country :

Health Area: HIV/AIDS

Project: SHOPS

Year :

Language :

Technical Area: Public-Private Engagement

Extending Coverage of Priority Health Care Services through Collaboration with the Private Sector: Selected Experiences of USAID Cooperating Agencies

As it has become apparent in most regions that developing countries' public sectors lack the resources to meet the health care needs of their populations, the United States Agency for International Development (USAID) has sought increased collaboration with the private sector in the last decade…

Resource Type : Other

Country :

Health Area:

Project: SHOPS

Year :

Language : French

Technical Area: Public-Private Engagement

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