Congressional Delegation Visit to a Common Service Centre site in Delhi October 2024

Jodi B. Herman and Molly Barlow from the U.S. Senate Foreign Relations Committee, along with Komal Khanna, Shikha Bansal, and the USAID team, visited the USAID-funded FHM Engage program site in Delhi. They met Sarita Singhania, a Village Level Entrepreneur (VLE) managing the CSC Academy in Palam. Singhania engaged over 700 participants in the past three months, guiding them through training that enhances awareness of contraceptive options and fosters interest in digital and financial literacy. Participants shared inspiring stories of transformation, noting how spacing methods positively impacted their health and quality of life.

The team also visited a local pharmacy where a pharmacist demonstrated access to the Nivi chatbot via a QR code. The pharmacist shared a success story of a customer who used the chatbot to learn about new-generation oral contraceptive pills, ultimately leading to a consultation with her healthcare provider and a prescription, showcasing effective digital health integration.

Photo Credits: FHM Engage